Cancellation and Refund Policy

Pre-launch draft: This is a pre-launch draft for testing. Complete the business identity and contact details before accepting live orders.

Worth Spending is preparing this service for launch. Contact: worthspending@outlook.com. Full business identity and required contact details will be added before live orders are accepted.

1. What you buy

The paid full-home report is digital content delivered online for a one-off payment of £9.99. There is no subscription.

2. Digital content and the 14-day cancellation right

Consumers normally have a 14-day cancellation period for many online purchases. For paid digital content that is not supplied on a physical medium, you can lose the right to cancel once supply begins only if you have first given express consent to immediate supply and acknowledged that the cancellation right will be lost. The checkout asks you to tick both confirmations before proceeding. If you do not tick them, you should not be able to continue to checkout.

3. Technical failure, duplicate payment or incomplete report

If payment is confirmed but the report fails to generate, do not pay again. Contact worthspending@outlook.com with your receipt or payment reference. We will investigate and attempt to restore or regenerate the report where possible. If we cannot provide the purchased report, or if you were charged twice, we will assess and provide an appropriate remedy, including a refund where required by law.

4. Faulty or misdescribed digital content

Your statutory rights remain in force. If the digital content is faulty, not as described or does not conform to the contract, contact us so we can investigate and provide the remedy required by consumer law.

5. How to contact us

Email worthspending@outlook.com and include the date of purchase, the email/receipt from Stripe and a description of the issue. Do not send full card details.

6. Model cancellation form

If you believe you have a statutory right to cancel and wish to notify us, you may email us with the words: “I hereby give notice that I cancel my contract for the following service: Worth Spending Full Home Report”, together with your name, order/payment reference and date of purchase. This information is provided without limiting any rights that apply under law.

Last updated: 16 October 2026. These documents are written for the current planned service and should be reviewed if the technology, suppliers, business structure or data practices change.

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